24th Mabuhay Awardees (2019)
Congratulations to AHRM’s Mabuhay Awards 2019 winners (from left) Heart of the House - Carlo Espiritu of Conrad Manila, Supervisor Category - Ferissa Dampil of The Henry Hotel, Gold Awardee Alfred Reyes of Bai Hotel Cebu, Manager Category - Jel Lagman Villarin of Bellevue Manila, and Front of the House - Marcos Angeles of Seda Vertis North.
Schedule of Activities
Submission of Nominees:
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Date: On or before September 16, 2019
Screening / Judging of the Mabuhay Candidates:
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Date: October 23 and 24, 2019
24th Mabuhay Awards Night:
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Date: November 18, 2019
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Venue: Manila Marriott Hotel
24th Mabuhay Awards: Official Messages
Message from the President of the Philippines
Message from the Vice President of the Philippines
Message from the DOT Secretary
Message from the DOLE Secretary
24th Mabuhay Gold Awardee (2019)
ALFRED M. REYES
VP Operations and General Manager
Bai Hotel Cebu
Alfred M. Reyes, a Cebuano hotelier, has dedicated over three decades of his life, providing top-tier services in the hospitality industry. Known not only for his charisma and dignified demeanor, he is also a business-minded high-energy leader who is never one to back down from going beyond. His background is embellished with impressive local and international experience from hotels, upscale restaurants, service apartments, and mixed-use properties.Born, raised, and educated in the island of Cebu, Reyes started with Operations (Front Desk Clerk) in the Queen City’s first five-star hotel, Cebu Plaza Hotel, currently known as Marco Polo Plaza. After three years, he ventured off to Manila to begin his career in the hospitality industry. With confidence, talent, and perseverance, he slowly rose through the ranks from being a front desk clerk to a hotel general manager.
With over a decade of experience in the capital city, he returned to his hometown, Cebu. Reyes became the General Manager for Waterfront Airport Hotel and Casino and assisted the smooth turn-over from the Malaysian owner to its Filipino owner. In his management, he was able to turnaround the business and stabilized its operations, becoming a successful airport hotel in Mactan Island.
After working for Waterfront Airport Hotel and Casino, Reyes was offered a position overseas. As a person with a mission to succeed, he accepted the offer and traveled to Taipei. He worked as an Executive Assistant Manager, in charge of rooms for Regent Taipei, then same position at Hilton Jakarta. During his stay in Taipei, he oversaw the hotels’ different departments- Rooms, Engineering, Security and Sales.
With international experience now under his belt, Reyes had then returned to the Philippines to work as The Linden Suites’ General Manager under the Swiss-BelHotel International. With him in charge of operations, he drove the already affluent hotel to new heights. Under his management, Linden Suites won the 2006 Swiss-Bel Hotel Award for REVPAR Performance. The hotel was also nominated for the 2006 Swiss-BelHotel Award for Best Branding and Positioning, and the 2006 Swiss-BelHotel Award for Hotel of the Year. Together with Linden Suites, Reyes achieved the highest market share since 2004 in Ortigas, Metro Manila, where elevated the hotel’s rank from 5th place to the top spot. He also implemented the conversion of an office/condominium into a full serviced apartment/hotel in 2006.
Equipped with a skill for increasing profit, Reyes then worked for Quantuvis Resources Corporation, as the chief operating officer. Here is where he handled a 41-storey high-end mixed use property, the Joy-Nostalg Center. As Chief Operating Officer, he managed the property’s pre-opening, construction, and its profitability. Simultaneously, he was also managing the overall operations of Crystal Jade Restaurant under the franchise license agreement out of Singapore. During this time, he also served as Owner Representative for Oakwood Premier Joy-Nostalg Center, representing the owner’s interest in the overall management of the hotel.
As a man with the desire for growth, he then decided to join Widus Hotel and Casino as its General Manager during its pre-opening and rebranding. During his time here, he managed the hotel operations of the first tower and later, opened the second tower of the hotel, including the extension of the event rooms, grand hotel, casino lobby, Malt Restaurant & Bar, and Peppers 21 Steakhouse. With his improvements, the hotel became the official residence in Clark for APEC in January 2015. Under his guidance, Widus Hotel and Casino became a must-visit destination for local and international tourists. The hotel then earned its spot on the Top 10 Hotels for Families of 2013 & 2014 in the Philippines by TripAdvisor.
Today, Alfred Reyes is the first Filipino General Manager and Vice President of Operations at bai Hotel Cebu. This independently-managed 668-room property with eight food-and-beverage outlets, twelve function rooms, and conference rooms with 1300 seating capacity, making it the largest hotel property outside of Metro Manila, bai Hotel Cebu is also a proud member of WorldHotels Elite.
Recently, as part of bai Hotel Cebu’s environmental initiative- #baiGoesGreen, the hotel partnered with Bantayan Bamboo Innovation Workshop to produce the bai Bamboo Straws. Together with its employees, the hotel regularly conducts clean-up drive and tree planting activities to fulfill its commitment to the environment. Aside from that, it is only hotel in Cebu that uses Low-E, or low-emissivity glass, which is heat-reflecting glass that causes energy efficiency of 30% and is using LED lights all throughout the property. Being one of the Philippines’ largest hotels, these are some projects, spearhead by Reyes to be more conscious of its impact to the society and the environment.
Besides keeping bai Hotel Cebu at its most excellent, Reyes also has a seat at the board of the Hotel, Resort, and Restaurant Association of Cebu (HRRAC) and is part of the advisory board for WorldHotels Asia-Pacific. Among many others, his accolades include the 2005 General Manager of the Year Award from Swiss-BelHotel, and the 2010 Outstanding Alumni in the Field of Tourism by the Cebu Eastern College Alumni Association.
Alfred M. Reyes will be presented with the 24th Mabuhay Gold Award, recognizing his skill as an exceptional hotelier, bai Hotel Cebu’s continued outstanding quality, the decades of astounding service he has committed to the Filipino hospitality and tourism industry, and his drive to go beyond excellence.
24th Mabuhay Awards Finalists (2019)
Heart of the House Finalists
Crowne Plaza Manila Galleria
Marjorie R. Barona
Revenue Analyst
Crowne Plaza Manila Galleria
Holiday Inn Manila Galleria
Japhet A. Bereber
Room Attendant
Holiday Inn Manila Galleria
Park Inn by Radisson Clark
Bob D. Caparas
Engineering Technician
Park Inn by Radisson Clark
Midas Hotel and Casino
Camille G. Domingo
Commis lll
Midas Hotel and Casino
Conrad Manila
Carlo L. Espiritu
Housekeeping Coordinator
Conrad Manila
The Bellevue Manila
Al Anthony L. Ladaga
Marketing and Communications Coordinator
The Bellevue Manila
Klir Waterpark Resort & Hotels
Legaspi, Romeo T.
Gardener / Maintenance
Klir Waterpark Resort & Hotels
Greenleaf Hotel
Reynaldo J. Maan
Cook Team Leader
Greenleaf Hotel
New World Manila Bay Hotel
Jeanwarei T. Palacio
Fashion Room Attendant
New World Manila Bay Hotel
Marriott Hotel Manila
Edwin M. Prudente
Painter
Marriott Hotel Manila
Bai Hotel Cebu
Neil Joseth B. Radaza
Linen and Laundry Team Leader
Bai Hotel Cebu
The Ascott Limited
Noriel S. Ramiro, Jr.
Security Officer
The Ascott Limited
Hue Hotels and Resorts
Mark John D. Regente
Purchasing Officer
Hue Hotels and Resorts
The Oriental Bataan
Limuel M. Rosario
Maintenance/Technician
The Oriental Bataan
The Heritage Hotel Manila
Simora, Merielle P.
Reservations Agent
The Heritage Hotel Manila
Century Park Hotel
Jesus Ladi L. Somobay
Refrigeration & Aircon Technician
Century Park Hotel
Baguio Country Club
Ann Kimberly D. Towanna
Asst. Head Occupational Health Nurse
Baguio Country Club
Maayo Hotel
Gerardo A. Vallespin
Room Quality Attendant
Maayo Hotel
Fairways and Bluewater Resort Golf and Country Club
Villanueva, Errol J.
Senior Warehouse Specialist
Fairways and Bluewater Resort Golf and Country Club
Front of the House Finalists
Seda Vertis North
Marcos D. Angeles
Bellman
Seda Vertis North
Century Park Hotel
Sid Amiel M. Bautista
Guest Services Agent-FO
Century Park Hotel
New World Manila Bay
Ralph Angelo V. Canonoy
Bartender/Waiter
New World Manila Bay
Baguio Country Club
Noemi D. Carbonell
Captain Waitress
Baguio Country Club
Park Inn by Radisson Clark
Karlos Marion C. Chavez
Guest Services Representative
Park Inn by Radisson Clark
The Oriental Bataan
Katherine E. David
Outlet Cashier
The Oriental Bataan
Valero Grand Suites by Swiss-Belhotel
Jerome V. De Laiva
Bellman
Valero Grand Suites by Swiss-Belhotel
Maayo Hotel
Felmar Joseph L. Delima
F&B Service Leader
Maayo Hotel
Diamond Hotel Philippines
Macrina G. Estropia
Guest Services Officer
Diamond Hotel Philippines
Green Sun Hotel
Honey Grace V. Francisco
Sr. Sales Events Coordinator
Green Sun Hotel
Crowne Plaza Manila
Ma. Ana C. Garung
Receptionist
Crowne Plaza Manila
Holiday Inn Manila Galleria
Cheryl T. Joson
Sales and Service Associate
Holiday Inn Manila Galleria
Klir Waterpark Resort and Hotels
Vanessa Reanne S. Lunaria
Marketing Executive
Klir Waterpark Resort and Hotels
Sofitel Philippine Plaza
Chambers H. Marcelo
F&B Reservations Agent
Sofitel Philippine Plaza
Magsaysay Hillside Resort
Darwin L. Olano
Front Desk Personnel
Magsaysay Hillside Resort
The Ascott Limited
Joahn Linmer R. Pascua
Guest Service Officer
The Ascott Limited
Marriott Hotel Manila
Michael Angelo A. Peralta
F&B Service-Waiter
Marriott Hotel Manila
Fairways and Bluewater Resort Golf and Country Club
John Rey G. Perualila
Sr. Captain Waiter
Fairways and Bluewater Resort Golf and Country Club
Conrad Manila
Randy G.Jr. Raga
Bell Attendant
Conrad Manila
B Hotel - Alabang
Ivan Vic N. Sacro
Waiter / Bartender
B Hotel- Alabang
Bai Hotel Cebu
Ezel Anne O. Suyman
Events Coordinator
Bai Hotel Cebu
Taal Vista Hotel
Joel L. Tubig
Life Guard
Taal Vista Hotel
Greenleaf Hotel
Jasper G. Villamor
Bar Captain
Greenleaf Hotel
Supervisor Finalists
Hue Hotels and Resorts
Almunib D. Abdurahim
Account Executive
Hue Hotels and Resorts
Seda BGC Hotel
Erwin G. Avila
Housekeeping Supervisor
Seda BGC Hotel
New World Manila Bay Hotels
Sheila Marie O. Ayson
Residence Club Supervisor
New World Manila Bay Hotels
Widus International Leisure Inc.
Marion S. Bautista
Service Center Officer
Widus International Leisure Inc.
Casa Bocobo Hotel
Sonny J. Bigata
Safety and Security Officer
Casa Bocobo Hotel
Maayo Hotels
Fidel S.Jr. Borce
Chef de Partie
Maayo Hotels
Sofitel Philippine Plaza
Mariah Richela G. Conde
Room Reservations Supervisor
Sofitel Philippine Plaza
The Henry Hotel
Ferissa H. Dampil
Purchasing Supervisor-Corporate
The Henry Hotel
Villa Blanca Hotels
Miguel M. Dayag
Head Supervisor
Villa Blanca Hotels
Century Park Hotel
Santiago A. Diaz
Senior Floor Supervisor
Century Park Hotel
The Heritage Hotel Manila
Patrick Janssen S. Estor
Team Leader- Front Office
The Heritage Hotel Manila
Richmonde Hotel Ortigas
Angelito A. Gacias
F&B Banquet Supervisor
Richmonde Hotel Ortigas
Marriott Hotel Manila
Ravena Kae D. Gatchalian
Cluster Payroll Master
Marriott Hotel Manila
Diamond Hotel Philippines
Joesel M. Gonzales
Repair and Maintenance Supervisor
Diamond Hotel Philippines
Klir Waterpark Resort and hotels
Marianne R. Gutierrez
Marketing Event Supervisor
Klir Waterpark Resort and hotels
Greenleaf Hotel
Deslyn R. Laceda
Front Office Supervisor
Greenleaf Hotel
Park Inn by Radisson Clark
Marlyn A. Lucahin
F&B Supervisor
Park Inn by Radisson Clark
B Hotel Quezon City
Agripino O. Malig-On
Chef de Partie
B Hotel Quezon City
Valero Grand Suites by Swiss-Belhotel
Dante V. Malapad
Maintenance Supervisor
Valero Grand Suites by Swiss-Belhotel
Bai hotel Cebu
Ruel R. Matuguina
Asst. Restaurant Manager
Bai hotel Cebu
Taal Vista Hotel
Camilo G. Monzales
Head Gardener
Taal Vista Hotel
The Ascott Limited
Andrew Michael M. Ostrea
Housekeeping Supervisor
The Ascott Limited
Conrad Manila
Aldrich B. Quevada
Concierge Supervisor
Conrad Manila
The Bataan
Jenniel S. Ramirez
F&B Service Supervisor
The Bataan
Vertis North
Kevin Andrew M. Raz
IT Officer Seda
Vertis North
Pico Sands Hotel
Lovely M. Roberto
Housekeeping Supervisor
Pico Sands Hotel
Holiday Inn Manila Galleria
Rebekah R. Salar
Duty Manager
Holiday Inn Manila Galleria
Crowne Plaza Manila Galleria
Regina Nes M. Sta. Cruz
Duty Manager
Crowne Plaza Manila Galleria
Midas Hotel & Casino
Jancen G. Tabelino
Housekeeping Supervisor
Midas Hotel & Casino
B Hotel - Alabang
Jonathan B. Tolentino
Front Office Supervisor
B Hotel - Alabang
Linden Suites
Antonio M. Valdez Jr.
Property Custodian
Linden Suites
Fairways and Bluewater Resort Golf and Country Club
Antony G. Villamora
WAM Junior Supervisor
Fairways and Bluewater Resort Golf and Country Club
Manager Finalists
New World Manila Bay Hotel
Arianne T. Andaya
Sous Chef
New World Manila Bay Hotel
Greenleaf Hotel
Rhea L. Baldomero
Sales Manager
Greenleaf Hotel
Punta Riviera Resort
Mark Anjo C. Balois
Operations Manager
Punta Riviera Resort
Park Inn by Radisson Clark
Manuel L. Baradan Jr.
Chief Engineer
Park Inn by Radisson Clark
Green Sun Hotel
Pedro S. Bediasay Jr.
Executive Housekeeper
Green Sun Hotel
Conrad Manila
Esther Evangeline Z. Cabusao
Front Office Manager
Conrad Manila
Klir Waterpark Resort & Hotel
Ron Ron V. Cabanjin
Marketing Manager
Klir Waterpark Resort & Hotel
Maayo Hotel
Jose Lloyd C. Capuyan
Asst. Restaurant Manager
Maayo Hotel
Seda Vertis North
Phoebe Jane D. Jr. Chua
Sous Chef
Seda Vertis North
SMX Convention Specialist Corporation
Romeo Raymundo A. De Guzman
Sr. Executive Housekeeper
SMX Convention Specialist Corporation
Baguio Country Club
Roanne G. Galicia
Sports, Entertainment, Recreations Director
Baguio Country Club
Anya Resort and Residences Tagaytay
Nomer J. Granados
Sous Chef
Anya Resort and Residences Tagaytay
Widus International Leisure Inc.
Marone P. Ibay
Outlet Manager
Widus International Leisure Inc.
Isabela Zen Hotel & Restaurant Corporation
Baby Jean Divina J. Maraña
Banquet Manager
Isabela Zen Hotel & Restaurant Corporation
Fairways and Bluewater Resort Golf and Country Club
Catherine D. Marcelo
General Manager
Fairways and Bluewater Resort Golf and Country Club
Bai Hotel Cebu
Mae Ellen B. Nobleza
Restaurant Manager
Bai Hotel Cebu
Midas Hotel and Casino
Juancho D. Orlino
Director of Rooms
Midas Hotel and Casino
Sofitel Philippine Plaza
Raymundo R. Panganiban
Chief Steward
Sofitel Philippine Plaza
Ten Knots
Jenifer R.Sr. Pereda
Financial Analyst
Ten Knots
Diamond Hotel Philippines
Ramon S. Quilon, Jr.
Sous Chef
Diamond Hotel Philippines
B Hotel Quezon City
Sonny R. Ramiro
Housekeeping Manager
B Hotel Quezon City
The Ascott Limited
Maria Dolores Ramos D. Ramos
Sr. Finance Manager
The Ascott Limited
Crowne Plaza Manila Galleria
Marcela M. Reyes
Purchasing Manager
Crowne Plaza Manila Galleria
Robinsons Hotels and Resorts
John Jacob P. Robregado
Hotel Manager
Robinsons Hotels and Resorts
Quest Plus Conference Center, Clark
Mabel L. Roman
Director of Sales & Marketing
Quest Plus Conference Center, Clark
SMX Convention Specialist Corporation - Manila
Janytte Y. Siega
Director of Banquet and Events Services
SMX Convention Specialist Corporation - Manila
Century Park Hotel
Jonathan M. Sombilon
Asst. Chief Engineer
Century Park Hotel
Valero Grand Suites by Swiss-Belhotel
Maria Annabel O. Tobias
Director of Sales and Marketing
Valero Grand Suites by Swiss-Belhotel
Phinma Microtel Hotels Inc.
Sol Guy M. Umali
General Manager
Phinma Microtel Hotels Inc.
The Bellevue Manila
Marvia Jelizha L. Villarin
Marketing and Communications Manager
The Bellevue Manila
Marriott Hotel Manila
Mary Grace D. Weihrauch
Front Office Manager
Marriott Hotel Manila