24th Mabuhay Awardees (2019)

Congratulations to AHRM’s Mabuhay Awards 2019 winners  (from left) Heart of the House - Carlo Espiritu of Conrad Manila, Supervisor Category - Ferissa Dampil of The Henry Hotel, Gold Awardee Alfred Reyes of Bai Hotel Cebu, Manager Category - Jel Lagman Villarin of Bellevue Manila, and Front of the House - Marcos Angeles of Seda Vertis North.

Schedule of Activities

Submission of Nominees:

  • Date: On or before September 16, 2019

Screening / Judging of the Mabuhay Candidates:

  • Date: October 23 and 24, 2019

24th Mabuhay Awards Night:

  • Date: November 18, 2019
  • Venue: Manila Marriott Hotel
The Bellevue Manila, Host for the 23rd Mabuhay Awards

24th Mabuhay Awards: Official Messages

24th Mabuhay Gold Awardee (2019)

Simonette V. Gusi, 23rd Mabuhay Gold Awardee (2018)

ALFRED M. REYES

VP Operations and General Manager
Bai Hotel Cebu
Alfred M. Reyes, a Cebuano hotelier, has dedicated over three decades of his life, providing top-tier services in the hospitality industry. Known not only for his charisma and dignified demeanor, he is also a business-minded high-energy leader who is never one to back down from going beyond. His background is embellished with impressive local and international experience from hotels, upscale restaurants, service apartments, and mixed-use properties.

Born, raised, and educated in the island of Cebu, Reyes started with Operations (Front Desk Clerk) in the Queen City’s first five-star hotel, Cebu Plaza Hotel, currently known as Marco Polo Plaza. After three years, he ventured off to Manila to begin his career in the hospitality industry. With confidence, talent, and perseverance, he slowly rose through the ranks from being a front desk clerk to a hotel general manager.

With over a decade of experience in the capital city, he returned to his hometown, Cebu. Reyes became the General Manager for Waterfront Airport Hotel and Casino and assisted the smooth turn-over from the Malaysian owner to its Filipino owner. In his management, he was able to turnaround the business and stabilized its operations, becoming a successful airport hotel in Mactan Island.

After working for Waterfront Airport Hotel and Casino, Reyes was offered a position overseas. As a person with a mission to succeed, he accepted the offer and traveled to Taipei. He worked as an Executive Assistant Manager, in charge of rooms for Regent Taipei, then same position at Hilton Jakarta. During his stay in Taipei, he oversaw the hotels’ different departments- Rooms, Engineering, Security and Sales.

With international experience now under his belt, Reyes had then returned to the Philippines to work as The Linden Suites’ General Manager under the Swiss-BelHotel International. With him in charge of operations, he drove the already affluent hotel to new heights. Under his management, Linden Suites won the 2006 Swiss-Bel Hotel Award for REVPAR Performance. The hotel was also nominated for the 2006 Swiss-BelHotel Award for Best Branding and Positioning, and the 2006 Swiss-BelHotel Award for Hotel of the Year. Together with Linden Suites, Reyes achieved the highest market share since 2004 in Ortigas, Metro Manila, where elevated the hotel’s rank from 5th place to the top spot. He also implemented the conversion of an office/condominium into a full serviced apartment/hotel in 2006.

Equipped with a skill for increasing profit, Reyes then worked for Quantuvis Resources Corporation, as the chief operating officer. Here is where he handled a 41-storey high-end mixed use property, the Joy-Nostalg Center. As Chief Operating Officer, he managed the property’s pre-opening, construction, and its profitability. Simultaneously, he was also managing the overall operations of Crystal Jade Restaurant under the franchise license agreement out of Singapore. During this time, he also served as Owner Representative for Oakwood Premier Joy-Nostalg Center, representing the owner’s interest in the overall management of the hotel.

As a man with the desire for growth, he then decided to join Widus Hotel and Casino as its General Manager during its pre-opening and rebranding. During his time here, he managed the hotel operations of the first tower and later, opened the second tower of the hotel, including the extension of the event rooms, grand hotel, casino lobby, Malt Restaurant & Bar, and Peppers 21 Steakhouse. With his improvements, the hotel became the official residence in Clark for APEC in January 2015. Under his guidance, Widus Hotel and Casino became a must-visit destination for local and international tourists. The hotel then earned its spot on the Top 10 Hotels for Families of 2013 & 2014 in the Philippines by TripAdvisor.


Today, Alfred Reyes is the first Filipino General Manager and Vice President of Operations at bai Hotel Cebu. This independently-managed 668-room property with eight food-and-beverage outlets, twelve function rooms, and conference rooms with 1300 seating capacity, making it the largest hotel property outside of Metro Manila, bai Hotel Cebu is also a proud member of WorldHotels Elite.

Recently, as part of bai Hotel Cebu’s environmental initiative- #baiGoesGreen, the hotel partnered with Bantayan Bamboo Innovation Workshop to produce the bai Bamboo Straws. Together with its employees, the hotel regularly conducts clean-up drive and tree planting activities to fulfill its commitment to the environment. Aside from that, it is only hotel in Cebu that uses Low-E, or low-emissivity glass, which is heat-reflecting glass that causes energy efficiency of 30% and is using LED lights all throughout the property. Being one of the Philippines’ largest hotels, these are some projects, spearhead by Reyes to be more conscious of its impact to the society and the environment.

Besides keeping bai Hotel Cebu at its most excellent, Reyes also has a seat at the board of the Hotel, Resort, and Restaurant Association of Cebu (HRRAC) and is part of the advisory board for WorldHotels Asia-Pacific. Among many others, his accolades include the 2005 General Manager of the Year Award from Swiss-BelHotel, and the 2010 Outstanding Alumni in the Field of Tourism by the Cebu Eastern College Alumni Association.

Alfred M. Reyes will be presented with the 24th Mabuhay Gold Award, recognizing his skill as an exceptional hotelier, bai Hotel Cebu’s continued outstanding quality, the decades of astounding service he has committed to the Filipino hospitality and tourism industry, and his drive to go beyond excellence.

24th Mabuhay Awards Finalists (2019)

Heart of the House Finalists

Marjorie R. BaronaRevenue Analyst
Crowne Plaza Manila Galleria

Marjorie R. Barona

Revenue Analyst
Crowne Plaza Manila Galleria

Japhet A. BereberRoom Attendant
Holiday Inn Manila Galleria

Japhet A. Bereber

Room Attendant
Holiday Inn Manila Galleria

Bob D. CaparasEngineering Technician
Park Inn by Radisson Clark

Bob D. Caparas

Engineering Technician
Park Inn by Radisson Clark

Camille G. DomingoCommis lll
Midas Hotel and Casino

Camille G. Domingo

Commis lll
Midas Hotel and Casino

Carlo L. EspirituHousekeeping Coordinator
Conrad Manila

Carlo L. Espiritu

Housekeeping Coordinator
Conrad Manila

Al Anthony L. LadagaMarketing and Communications Coordinator
The Bellevue Manila

Al Anthony L. Ladaga

Marketing and Communications Coordinator
The Bellevue Manila

Romeo T. LegaspiGardener / Maintenance
Klir Waterpark Resort & Hotels

Legaspi, Romeo T.

Gardener / Maintenance
Klir Waterpark Resort & Hotels

Reynaldo J. MaanCook Team Leader
Greenleaf Hotel

Reynaldo J. Maan

Cook Team Leader
Greenleaf Hotel

Jeanwarei T. PalacioFashion Room Attendant
New World Manila Bay Hotel

Jeanwarei T. Palacio

Fashion Room Attendant
New World Manila Bay Hotel

Edwin M. PrudentePainter
Marriott Hotel Manila

Edwin M. Prudente

Painter
Marriott Hotel Manila

Neil Joseth B. RadazaLinen and Laundry Team Leader
Bai Hotel Cebu

Neil Joseth B. Radaza

Linen and Laundry Team Leader
Bai Hotel Cebu

Noriel S. Ramiro, Jr.Security Officer
The Ascott Limited

Noriel S. Ramiro, Jr.

Security Officer
The Ascott Limited

Mark John D. RegentePurchasing Officer
Hue Hotels and Resorts

Mark John D. Regente

Purchasing Officer
Hue Hotels and Resorts

Limuel M. RosarioMaintenance/Technician
The Oriental Bataan

Limuel M. Rosario

Maintenance/Technician
The Oriental Bataan

Merielle P. SimoraReservations Agent
The Heritage Hotel Manila

Simora, Merielle P.

Reservations Agent
The Heritage Hotel Manila

Jesus Ladi L. SomobayRefrigeration & Aircon Technician
Century Park Hotel

Jesus Ladi L. Somobay

Refrigeration & Aircon Technician
Century Park Hotel

Ann Kimberly D. TowannaAsst. Head Occupational Health Nurse
Baguio Country Club

Ann Kimberly D. Towanna

Asst. Head Occupational Health Nurse
Baguio Country Club

Gerardo A. VallespinRoom Quality Attendant
Maayo Hotel

Gerardo A. Vallespin

Room Quality Attendant
Maayo Hotel

Errol J. VillanuevaSenior Warehouse Specialist
Fairways and Bluewater Resort Golf and Country Club

Villanueva, Errol J.

Senior Warehouse Specialist
Fairways and Bluewater Resort Golf and Country Club

Front of the House Finalists

Marcos D. AngelesBellman
Seda Vertis North

Marcos D. Angeles

Bellman
Seda Vertis North

Sid Amiel M. BautistaGuest Services Agent-FO
Century Park Hotel

Sid Amiel M. Bautista

Guest Services Agent-FO
Century Park Hotel

Ralph Angelo V. CanonoyBartender/Waiter
New World Manila Bay

Ralph Angelo V. Canonoy

Bartender/Waiter
New World Manila Bay

Noemi D. CarbonellCaptain Waitress
Baguio Country Club

Noemi D. Carbonell

Captain Waitress
Baguio Country Club

Karlos Marion C. ChavezGuest Services Representative
Park Inn by Radisson Clark

Karlos Marion C. Chavez

Guest Services Representative
Park Inn by Radisson Clark

Katherine E. DavidOutlet Cashier
The Oriental Bataan

Katherine E. David

Outlet Cashier
The Oriental Bataan

Jerome V. De LaivaBellman
Valero Grand Suites by Swiss-Belhotel

Jerome V. De Laiva

Bellman
Valero Grand Suites by Swiss-Belhotel

Felmar Joseph L. DelimaF&B Service Leader
Maayo Hotel

Felmar Joseph L. Delima

F&B Service Leader
Maayo Hotel

Macrina G. EstropiaGuest Services Officer
Diamond Hotel Philippines

Macrina G. Estropia

Guest Services Officer
Diamond Hotel Philippines

Honey Grace V. FranciscoSr. Sales Events Coordinator
Green Sun Hotel

Honey Grace V. Francisco

Sr. Sales Events Coordinator
Green Sun Hotel

Ma. Ana C. GarungReceptionist
Crowne Plaza Manila

Ma. Ana C. Garung

Receptionist
Crowne Plaza Manila

Cheryl T. JosonSales and Service Associate
Holiday Inn Manila Galleria

Cheryl T. Joson

Sales and Service Associate
Holiday Inn Manila Galleria

Vanessa Reanne S. LunariaMarketing Executive
Klir Waterpark Resort and Hotels

Vanessa Reanne S. Lunaria

Marketing Executive
Klir Waterpark Resort and Hotels

Chambers H. MarceloF&B Reservations Agent
Sofitel Philippine Plaza

Chambers H. Marcelo

F&B Reservations Agent
Sofitel Philippine Plaza

Darwin L. OlanoFront Desk Personnel
Magsaysay Hillside Resort

Darwin L. Olano

Front Desk Personnel
Magsaysay Hillside Resort

Joahn Linmer R. PascuaGuest Service Officer
The Ascott Limited

Joahn Linmer R. Pascua

Guest Service Officer
The Ascott Limited

Michael Angelo A. PeraltaF&B Service-Waiter
Marriott Hotel Manila

Michael Angelo A. Peralta

F&B Service-Waiter
Marriott Hotel Manila

John Rey G. PerualilaSr. Captain Waiter
Fairways and Bluewater Resort Golf and Country Club

John Rey G. Perualila

Sr. Captain Waiter
Fairways and Bluewater Resort Golf and Country Club

Randy G.Jr. RagaBell Attendant
Conrad Manila

Randy G.Jr. Raga

Bell Attendant
Conrad Manila

Ivan Vic N. SacroWaiter / Bartender
B Hotel - Alabang

Ivan Vic N. Sacro

Waiter / Bartender
B Hotel- Alabang

Ezel Anne O. SuymanEvents Coordinator
Bai Hotel Cebu

Ezel Anne O. Suyman

Events Coordinator
Bai Hotel Cebu

Joel L. TubigLife Guard
Taal Vista Hotel

Joel L. Tubig

Life Guard
Taal Vista Hotel

Jasper G. VillamorBar Captain
Greenleaf Hotel

Jasper G. Villamor

Bar Captain
Greenleaf Hotel

Supervisor Finalists

Almunib D. AbdurahimAccount Executive
Hue Hotels and Resorts

Almunib D. Abdurahim

Account Executive
Hue Hotels and Resorts

Erwin G. AvilaHousekeeping Supervisor
Seda BGC Hotel

Erwin G. Avila

Housekeeping Supervisor
Seda BGC Hotel

Sheila Marie O. AysonResidence Club Supervisor
New World Manila Bay Hotels

Sheila Marie O. Ayson

Residence Club Supervisor
New World Manila Bay Hotels

Marion S. BautistaService Center Officer
Widus International Leisure Inc.

Marion S. Bautista

Service Center Officer
Widus International Leisure Inc.

Sonny J. BigataSafety and Security Officer
Casa Bocobo Hotel

Sonny J. Bigata

Safety and Security Officer
Casa Bocobo Hotel

Fidel S.Jr. BorceChef de Partie
Maayo Hotels

Fidel S.Jr. Borce

Chef de Partie
Maayo Hotels

Mariah Richela G. CondeRoom Reservations Supervisor
Sofitel Philippine Plaza

Mariah Richela G. Conde

Room Reservations Supervisor
Sofitel Philippine Plaza

Ferissa H. DampilPurchasing Supervisor-Corporate
The Henry Hotel

Ferissa H. Dampil

Purchasing Supervisor-Corporate
The Henry Hotel

Miguel M. DayagHead Supervisor
Villa Blanca Hotels

Miguel M. Dayag

Head Supervisor
Villa Blanca Hotels

Santiago A. DiazSenior Floor Supervisor
Century Park Hotel

Santiago A. Diaz

Senior Floor Supervisor
Century Park Hotel

Patrick Janssen S. EstorTeam Leader- Front Office
The Heritage Hotel Manila

Patrick Janssen S. Estor

Team Leader- Front Office
The Heritage Hotel Manila

Angelito A. GaciasF&B Banquet Supervisor
Richmonde Hotel Ortigas

Angelito A. Gacias

F&B Banquet Supervisor
Richmonde Hotel Ortigas

Ravena Kae D. GatchalianCluster Payroll Master
Marriott Hotel Manila

Ravena Kae D. Gatchalian

Cluster Payroll Master
Marriott Hotel Manila

Joesel M. GonzalesRepair and Maintenance Supervisor
Diamond Hotel Philippines

Joesel M. Gonzales

Repair and Maintenance Supervisor
Diamond Hotel Philippines

Marianne R. GutierrezMarketing Event Supervisor
Klir Waterpark Resort and hotels

Marianne R. Gutierrez

Marketing Event Supervisor
Klir Waterpark Resort and hotels

Deslyn R. LacedaFront Office Supervisor
Greenleaf Hotel

Deslyn R. Laceda

Front Office Supervisor
Greenleaf Hotel

Marlyn A. LucahinF&B Supervisor
Park Inn by Radisson Clark

Marlyn A. Lucahin

F&B Supervisor
Park Inn by Radisson Clark

Agripino O. Malig-OnChef de Partie
B Hotel Quezon City

Agripino O. Malig-On

Chef de Partie
B Hotel Quezon City

Dante V. MalapadMaintenance Supervisor
Valero Grand Suites by Swiss-Belhotel

Dante V. Malapad

Maintenance Supervisor
Valero Grand Suites by Swiss-Belhotel

Ruel R. MatuguinaAsst. Restaurant Manager
Bai hotel Cebu

Ruel R. Matuguina

Asst. Restaurant Manager
Bai hotel Cebu

Camilo G. MonzalesHead Gardener
Taal Vista Hotel

Camilo G. Monzales

Head Gardener
Taal Vista Hotel

Andrew Michael M. OstreaHousekeeping Supervisor
The Ascott Limited

Andrew Michael M. Ostrea

Housekeeping Supervisor
The Ascott Limited

Aldrich B. QuevadaConcierge Supervisor
Conrad Manila

Aldrich B. Quevada

Concierge Supervisor
Conrad Manila

Jenniel S. RamirezF&B Service Supervisor
The Bataan

Jenniel S. Ramirez

F&B Service Supervisor
The Bataan

Kevin Andrew M. RazIT Officer Seda
Vertis North

Kevin Andrew M. Raz

IT Officer Seda
Vertis North

Lovely M. RobertoHousekeeping Supervisor
Pico Sands Hotel

Lovely M. Roberto

Housekeeping Supervisor
Pico Sands Hotel

Rebekah R. SalarDuty Manager
Holiday Inn Manila Galleria

Rebekah R. Salar

Duty Manager
Holiday Inn Manila Galleria

Regina Nes M. Sta. CruzDuty Manager
Crowne Plaza Manila Galleria

Regina Nes M. Sta. Cruz

Duty Manager
Crowne Plaza Manila Galleria

Jancen G. TabelinoHousekeeping Supervisor
Midas Hotel & Casino

Jancen G. Tabelino

Housekeeping Supervisor
Midas Hotel & Casino

Jonathan B. TolentinoFront Office Supervisor
B Hotel - Alabang

Jonathan B. Tolentino

Front Office Supervisor
B Hotel - Alabang

Antonio M. Valdez Jr.Property Custodian
Linden Suites

Antonio M. Valdez Jr. 

Property Custodian
Linden Suites

Antony G. VillamoraWAM Junior Supervisor
Fairways and Bluewater Resort Golf and Country Club

Antony G. Villamora

WAM Junior Supervisor
Fairways and Bluewater Resort Golf and Country Club

Manager Finalists

Arianne T. AndayaSous Chef
New World Manila Bay Hotel

Arianne T. Andaya

Sous Chef
New World Manila Bay Hotel

Rhea L. BaldomeroSales Manager
Greenleaf Hotel

Rhea L. Baldomero

Sales Manager
Greenleaf Hotel

Mark Anjo C. BaloisOperations Manager
Punta Riviera Resort

Mark Anjo C. Balois

Operations Manager
Punta Riviera Resort

Manuel L. Baradan Jr.Chief Engineer
Park Inn by Radisson Clark

Manuel L. Baradan Jr.

Chief Engineer
Park Inn by Radisson Clark

Pedro S.Jr. BediasayExecutive Housekeeper
Green Sun Hotel

Pedro S. Bediasay Jr.

Executive Housekeeper
Green Sun Hotel

Esther Evangeline Z. CabusaoFront Office Manager
Conrad Manila

Esther Evangeline Z. Cabusao

Front Office Manager
Conrad Manila

Ron Ron V. CabanjinMarketing Manager
Klir Waterpark Resort & Hotel

Ron Ron V. Cabanjin

Marketing Manager
Klir Waterpark Resort & Hotel

Jose Lloyd C. CapuyanAsst. Restaurant Manager
Maayo Hotel

Jose Lloyd C. Capuyan

Asst. Restaurant Manager
Maayo Hotel

Phoebe Jane D. Jr. ChuaSous Chef
Seda Vertis North

Phoebe Jane D. Jr. Chua

Sous Chef
Seda Vertis North

Romeo Raymundo A. De GuzmanSr. Executive Housekeeper
SMX Convention Specialist Corporation

Romeo Raymundo A. De Guzman

Sr. Executive Housekeeper
SMX Convention Specialist Corporation

Roanne G. GaliciaSports, Entertainment, Recreations Director
Baguio Country Club

Roanne G. Galicia

Sports, Entertainment, Recreations Director
Baguio Country Club

Nomer J. GranadosSous Chef
Anya Resort and Residences Tagaytay

Nomer J. Granados

Sous Chef
Anya Resort and Residences Tagaytay

Marone P. IbayOutlet Manager
Widus International Leisure Inc.

Marone P. Ibay

Outlet Manager
Widus International Leisure Inc.

Baby Jean Divina J. MarañaBanquet Manager
Isabela Zen Hotel & Restaurant Corporation

Baby Jean Divina J. Maraña

Banquet Manager
Isabela Zen Hotel & Restaurant Corporation

Catherine D. MarceloGeneral Manager
Fairways and Bluewater Resort Golf and Country Club

Catherine D. Marcelo

General Manager
Fairways and Bluewater Resort Golf and Country Club

Mae Ellen B. NoblezaRestaurant Manager
Bai Hotel Cebu

Mae Ellen B. Nobleza

Restaurant Manager
Bai Hotel Cebu

Juancho D. OrlinoDirector of Rooms
Midas Hotel and Casino

Juancho D. Orlino

Director of Rooms
Midas Hotel and Casino

Raymundo R. PanganibanChief Steward
Sofitel Philippine Plaza

Raymundo R. Panganiban

Chief Steward
Sofitel Philippine Plaza

Jenifer R.Sr. PeredaFinancial Analyst
Ten Knots

Jenifer R.Sr. Pereda

Financial Analyst
Ten Knots

Ramon S. Quilon, Jr.Sous Chef
Diamond Hotel Philippines

Ramon S. Quilon, Jr.

Sous Chef
Diamond Hotel Philippines

Sonny R. RamiroHousekeeping Manager
B Hotel Quezon City

Sonny R. Ramiro

Housekeeping Manager
B Hotel Quezon City

Maria Dolores Ramos D. RamosSr. Finance Manager
The Ascott Limited

Maria Dolores Ramos D. Ramos

Sr. Finance Manager
The Ascott Limited

Marcela M. ReyesPurchasing Manager
Crowne Plaza Manila Galleria

Marcela M. Reyes

Purchasing Manager
Crowne Plaza Manila Galleria

John Jacob P. RobregadoHotel Manager
Robinsons Hotels and Resorts

John Jacob P. Robregado

Hotel Manager
Robinsons Hotels and Resorts

Mabel L. RomanDirector of Sales & Marketing
Quest Plus Conference Center, Clark

Mabel L. Roman

Director of Sales & Marketing
Quest Plus Conference Center, Clark

Janytte Y. SiegaDirector of Banquet and Events Services
SMX Convention Specialist Corporation - Manila

Janytte Y. Siega

Director of Banquet and Events Services
SMX Convention Specialist Corporation - Manila

Jonathan M. SombilonAsst. Chief Engineer
Century Park Hotel

Jonathan M. Sombilon

Asst. Chief Engineer
Century Park Hotel

Maria Annabel O. TobiasDirector of Sales and Marketing
Valero Grand Suites by Swiss-Belhotel

Maria Annabel O. Tobias

Director of Sales and Marketing
Valero Grand Suites by Swiss-Belhotel

Sol Guy M. UmaliGeneral Manager
Phinma Microtel Hotels Inc.

Sol Guy M. Umali

General Manager
Phinma Microtel Hotels Inc.

Marvia Jelizha L. VillarinMarketing and Communications Manager
The Bellevue Manila

Marvia Jelizha L. Villarin

Marketing and Communications Manager
The Bellevue Manila

Mary Grace D. WeihrauchFront Office Manager
Marriott Hotel Manila

Mary Grace D. Weihrauch

Front Office Manager
Marriott Hotel Manila

Department of Tourism - Build, Enhance, Participate

Contact Us

The AHRM Secretariat

Ms. Angie Blanco
Dean, Asian School of Hospitality Arts
26 Kamias Road, West Kamias, Quezon City
PHILIPPINES

angieblanco@yahoo.com