For Heart of the House
Arlene A. AlipioHead, Manpower Planning and Monitoring Division
Department of Tourism
Department of Tourism
Arlene A. Alipio
Head, Manpower Planning and Monitoring Division
Department of Tourism
Arlene A. Alipio
Head, Manpower Planning and Monitoring Division
Department of Tourism
- Board Advisor (Alternate) 2018, Tourism Industry Board Foundation, Inc.
- DOT Alternate Representative, ASEAN Tourism Professional Monitoring Committee
- 32 years in government service handling tourism standards, tourism investment,
tourism manpower training, tourism marketing (2006-2012) and ASEAN
negotiations in trade in services
Anne Marie N. JacintoExecutive Director
Punlaan School
Punlaan School
Anne Marie N. Jacinto
Executive Director
Punlaan School
Anne Marie N. Jacinto
Executive Director
Punlaan School
- Completed one year course in French in Miramonte, Montreux Switzerland.
- Earned her degree in Psychology at the University of the Philippines, Magna Cum Laude.
- Finished her Masters in Education with highest honors at the University of Navarre, Spain.
- A Thesis Mentor and faculty member of the School of Education in the University of Asia and the Pacific.
- The Executive Director of Punlaan School, pioneered the Dual Training Scholarship Program in Hospitality and Culinary Arts.
Paul Lim SoSecretary General
Philippine Travel Agencies Association (PTAA) 2017-2018
Philippine Travel Agencies Association (PTAA) 2017-2018
Paul Lim So
Secretary General
Philippine Travel Agencies Association (PTAA) 2017-2018
Paul Lim So
Secretary General
Philippine Travel Agencies Association (PTAA) 2017-2018
- Tourism Industry Board Foundation Inc. (TIBFI) Vice Chairperson, 2017-2018
- Tourism Industry practitioner for 40 years , Travel Agency owner.
- Consultant to the DOT, CHED and TESDA in the policy formulation, training of new practitioners, consultant to the tourism industry concerns, mentor to many of the upcoming industry players
- Author of Philippine Tourist Destinations, 2nd Ed.
- Tourism Professor in Travel Management and Operations for 20 years.
- DOT Accredited trainer for more than two decades on Travel Management and Tour Operations. Trainer for the Filipino Brand of Service of the DOT.
For Front of the House
Atty. Anna Maria D. AbadDean, College of Law
Adamson University
Adamson University
Atty. Anna Maria D. Abad
Dean, College of Law
Adamson University
Atty. Anna Maria D. Abad
Dean, College of Law
Adamson University
- Earned her law degree from the University of the Philippines in 1990.
- 1st Place recipient of the Sabido Foundation Award for Best Legal Research Paper.
- Former Vice-Dean of the Lyceum of the Philippines University College of Law
- Together with her father, she has co-authored the Compendium on Labor Law
- Member of the Board of Trustees of La Consolacion College.
- Managing Partner of Abad Abad and Associates Law Office
Wilhelm "Bollie" V. BoltonGeneral Manager
Costa Group of Hotels
Costa Group of Hotels
Wilhelm "Bollie" V. Bolton
General Manager, Costa Group of Hotels
Baler, Quezon
Wilhelm "Bollie" V. Bolton
General Manager, Costa Group of Hotels
Baler, Quezon
- He grew up in a restaurant environment and with international experience in England, Switzerland, and Sardinia Italy.
- His passion for understanding cultures especially Filipino culture and close collaboration with human capital has garnered him much success in his field.
- He has been engaged in conceptualizing, managing, training, pre-opening, rehabilitation of resorts and hotels for over 30 years now.
- Former F&B Director for Sun City, Marketing & Sales Director for Holiday Inn South Africa, General Manager for Holiday Inn South Africa.
- Former General Manager of Balesin Islands in Quezon
- Bachelors Degree in Hotel Management at the University of Wits (South Africa)
- Marketing Diploma from the University of Johannesburg (RAU)
Doreen G. YuAssociate Editor
The Philippine Star
The Philippine Star
Doreen G. Yu
Associate Editor
The Philippine Star
Doreen G. Yu
Associate Editor
The Philippine Star
- Graduate of Bachelor of Arts major in English and Creative Writing, at the University of the Philippines, Magna Cum Laude
- 2002 Jose P. Rizal Awardee for Excellence in Journalism
- Juror, Metro Manila Christian Film Festival, 2008 and 2009
- Panelist and speaker, roundtable on ASEAN-Korean relations, 2017 Jeju Forum on Peace and Prosperity, Jeju, South Korea
- Board secretary, Ballet Philippines Foundation, Inc.
For Supervisors
Nancy R. GotidocPresident
Philippine Society for Training and Development (PSTD)
Philippine Society for Training and Development (PSTD)
Nancy R. Gotidoc
President
Philippine Society for Training and Development (PSTD)
Nancy R. Gotidoc
President
Philippine Society for Training and Development (PSTD)
- The Head of Talent Management and Executive Development and the Deputy HR Business Partner of Customer Retail Services of Meralco.
- Her career and expertise are in the areas of Learning and Development, Talent Management and Leadership Succession, Organization Development and Transformation.
- A Certified Assessor of Center for Creative Leadership for their Benchmarks 360 and Certified in Coaching for Greater Effectiveness.
Dr. Rowena P. SagaysayPresident
Council of Hotel and Restaurant Educators of the Philippines (COHREP)
Council of Hotel and Restaurant Educators of the Philippines (COHREP)
Dr. Rowena P. Sagaysay
President
Council of Hotel and Restaurant Educators of the Philippines (COHREP)
Rowena P. Sagaysay
President
Council of Hotel and Restaurant Educators of the Philippines (COHREP)
- An academic consultant and administrator with over fifteen years’ experience in educational management coupled with relevant experience in hospitality business operations.
- A quality management systems consultant
- Former Dean, National University, BSHRM Department
- Professor at the School of Business and Tourism Southville International School.
- Part-time Professor at St. Scholastica’s College, Assumption College, and College of the Holy Spirit.
Renato L. Serapio FPM, CECVice President - Human Resources
FEU Manila
FEU Manila
Renato L. Serapio FPM, CEC
Vice President - Human Resources
FEU Manila
Renato L. Serapio FPM, CEC
Vice President - Human Resources
FEU Manila
- Has more than 30 years experience in the Human Resource Management profession and has held various positions as na HR practitioner in various local and multinational companies.
- Consultant in Organization Development, Human Resource Management and Executive Coaching.
- People Management Association of the Philippines (PMAP) Vice President (2004-2006) and Director (2014-2016).
- Senior Vice President-Corporate Human Resources of Siemens, Inc. (1997-2008 where he was responsible for the overall Human Resource Management for Siemens Group of Companies in the Philippines.
- Served as Director of the Philippines Society for Training and Development 2001.
- In 1989, Human Resource Manager of YKK Zipper Philippines, Inc. and was also responsible for information systems development which involved activities in the design of an integrated information system and the evaluation of software and hardware requirements.
- In 1994, Vice President for Message Handling Services of EasyCall Philippines, Inc.
- Bachelor of Science in Industrial Management Engineering with a minor in Mechanical Engineering from the De La Salle University.
- Professional Designation in Systems Analysis from the University of California, Los Angeles.
- Fellow in Personnel Management in March 2002 by the Philippines Society of Fellows (PSOF) in Personnel Management.
- Certification as an Executive Coach in September 2008 from AIMS International.
For Managers
Ernie O. CeciliaHR Consultant and Former PMAP President
Ernie O. Cecilia
HR Consultant and Former PMAP President
Ernie O. Cecilia
HR Consultant and Former PMAP President
- Has 42 years of experience and training in human resources management and consulting. He has held key HR posts in United Laboratories, Inc., Caltex (Philippines), Inc., and San MiguelCorporation, from 1975 to 2000. He went into full-time consulting practice in 2001
- Executive Director ,People Management Association of the Philippines (PMAP) in 2013.
- President, PMAP 1999.
- Chairs the Human Capital Committee of the American Chamber of Commerce of the Philippines (AMCHAM)
- Co-Chairman of the Technical Working Group (TWG) on Labor Policy and Issues of the Employers Confederation of the Philippines (ECOP).
- Regular columnist of the Philippine Daily Inquirer, the AMCHAM Business Journal, and the People Manager.
- Author of six books and 400 articles.
- PMAP Awardee Diplomate in People Management (DPM), “Best Newspaper Columnist of the Year” in 2011 and 2012 for his Sunday Inquirer column.
- Faculty at PMAP’s Center for Human Resources Management (CHRM), and the graduate school of UST, the Jose Rizal University and the Lyceum of the Philippines University, and UP- SOLAIR.
- President and CEO of EC Business Solutions and Career Center, a human resource consulting firm.
Chona Concepcion L. TorreSVP,
Golden Arches Development Corporation(McDonald’s Philippines)
Golden Arches Development Corporation(McDonald’s Philippines)
Chona Concepcion L. Torre
Senior Vice President for Human Capital Group
Golden Arches Development Corporation (McDonald’s Philippines)
Chona Concepcion L. Torre
Senior Vice President for Human Capital Group
Golden Arches Development Corporation (McDonald’s Philippines)
- Has 34 years of McDonald’s experience starting as crew when she was still studying Hotel and Restaurant Administration at the University of the Philippines, Diliman. Leads the People Strategy that drives business results for McDonald’s Philippines.
- Chona’s Human Resources experience includes working at the McDonald’s Corporation headquarters in Oak Brook, Illinois, USA for 6 years.
- She was the Director for the Middle East and Southeast Asian countries.
- She is an accredited Situational Leadership facilitator from the Blanchard Headquarters in San Diego, California.
- A member of the Board of Trustees of the 2017 People Management Association of the Philippines (PMAP).
- Led the joint Assessment with DOLE. McDonald’s was awarded the Certificate of Compliance on General Labor Standards and Occupational Safety & Health Standards. The first in the Quick Service Restaurant Industry.
- Founding member of HR Foodlink - an organization of HR professionals in the Quick Service Restaurant industry.
Merril F. YuInternational Hotelier, Mentor, Motivator, Talent Developer
Board Director, LBP Service Corporation
Board Director, LBP Service Corporation
Merril F. Yu
International Hotelier, Mentor, Motivator, Talent Developer
Board Director, LBP Service Corporation
Merril F. Yu
International Hotelier, Mentor, Motivator, Talent Developer
Board Director, LBP Service Corporation
- Mabuhay Gold Awardee (2013)
- Board Director, LBP Service Corporation
- CEO, Y&S 1847, a total hospitality and organizational solutions company
- An international hotelier learned and honed his craft with leading hotel brands such as Four Seasons Hotels, The Peninsula Group, MGM to name a few. Senior roles including VP Hotels, Executive Director, General Manager and Resident Manager in San Francisco, Auckland,Jakarta, Hong Kong, Shanghai, Kota Kinabalu, Las Vegas, Xiamen and Manila.
- From 2004 to 2007, developed, opened and managed China’s biggest hotel, Xianglu GRAND Xiamen with 1,525 guestrooms.
- In 2007, led Philippine’s largest conglomerate, SM Group’s entry into hotels, convention centers and gaming as Senior VP, SM Investment Corporation; in 2008 as President for SM Hotels and in 2009, Executive VP of SM Hotels & Entertainment.
- In 2010, conceptualized, pre-opened and managed Hullett House, Hong Kong which won Travel & Leisure’s 21st Best New Hotel in the World and awarded 1 star Michelin.
- Craft Trainer Awardee from Hotel & Catering, UK, National Register of on-the-job trainers for New Zealand Hotel & Catering Industry Training Board.
- Popular speaker for companies & schools. Since 2010, Merril has given insight by talks, seminars and programs to over 7000 professionals, professors and students in Manila, Cebu, Hong Kong and Singapore.
- Graduate of Choate, Duke University and AIM’s Executive Program in Advanced Marketing Management.